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Contact Us


Escape Concepts, 8521 Piccone Brook Lane, Charlotte, NC 28216

1-866-ESCAPE-1 toll free

704-395-2060 direct dial

704-575-3593 voice mail

There is no pick-up service available at corporate location.


There are no printed catalogs available. Please check back often for new products.

If you reach voice mail, please leave a message. We are probably on the other line helping other customers. The fastest way to receive a response is via email. email:

Hours are 9 am to 5 pm EST. After or before these hours, please email

us or leave a message.


We now have a retail location! We have opened Escape Concepts Wedding & Party Favors store in north Charlotte. It is not far from Northlake Mall and the University Area. Please call to make your favor consultation. We will schedule an appointment and try to make sure that we have samples available for you to review so that you can choose the perfect favor to make your event memorable.

8421 Old Statesville Rd, Ste #21
Charlotte, NC 28269
Hours: Mon-Sat By Appointment

Pricing Questions: Prices are per item, unless the description states that the price is per set of "xx". For example, if you are ordering a product that the sales price is $6 and quantity has 4. This means that the price is $6 per item and the minimum order is 4, so, if you order the minimum, your cost for the products is $24. We use this format because many people budget per person. They can quickly look through the products and decide which products are within their budget instead of calculating each item. Quantity discounts are based on the number of items ordered. For instance, there is quantity pricing for 1-6, 7-12, etc., if you order 3, then your price per item will the price listed for 1-6. If you order 10, then your price will be the price per item within the 7-12 pricing. If you choose the incorrect pricing, we will automatically correct your sales price. If you should receive lower pricing, we will charge the lower price and if your pricing is higher, then we will charge the higher price.

Catalog requests: With hundreds of unique favors, gifts, and home pampering products and new ones added frequently, our elegant essentials are only available on the internet. Please bookmark our site to return often to view and order new products.

Sample Requests: Please email us with your name, address, phone number, and items being requested. The cost is the price listed for a single item, not the lowest quantity discounted price, plus the cost of shipping. Samples are sold provided that we have them available. We will answer your email request with a total and availability